The AI Shift

About The AI Shift

We build AI software that makes the calls your team never gets to

The AI Shift is an AI software company, operated by Books Legacy LLC in the United Arab Emirates. Our product is AI Caller, an AI voice agent with pre-built call playbooks for every stage of the customer journey.

What we build

AI Caller

AI Caller calls new leads within 60 seconds, confirms bookings, welcomes new clients, reminds them before a session and calls back after a no-show. Each of these is a ready-made playbook with its timing and rules already set, working with your real calendar and logging every outcome in your CRM.

It went into production at Coach Foundation, our sister company, in March 2026. We are now opening it to a small number of businesses as a pilot, set up together with each one. It is paused while we prepare that pilot.

  • 78%of booked sales calls showed up, reported by Coach Foundation
  • 60 secondsto call a new lead, at Coach Foundation
  • March 2026first in production, at Coach Foundation

Coach Foundation is a related company and AI Caller's first user. The show-up rate and response time are its own figures.

See how AI Caller works

Why we built it

Owners lose leads and paid clients to slow follow-up

A new lead who waits hours for a call back has often spoken to someone else by then. A client who pays and never books a first session starts to wonder what they paid for. A missed session that nobody chases becomes a client who drifts away.

None of this is a skills problem. Every stage needs a phone call, and a busy team gets to the calls last. We saw it first at Coach Foundation, so we built software that makes those calls on time, every time. AI Caller is that software.

The founders

Who runs The AI Shift

Sai Blackbyrn

Co-founder

Former investment banker. Founded Coach Foundation in 2015 and grew it to 1,400+ clients. Hosts The AI Shift on YouTube.

LinkedIn

Apurv Gujar

Technical co-founder

BITS Pilani engineer with 14 years of scaling companies. Leads the build of AI Caller.

LinkedIn

The AI Shift media

Alongside AI Caller, we publish a YouTube channel and free AI tools that show owners how to put AI to work in their business. They are free, and separate from AI Caller.

Talk to us

See AI Caller handle a call

Book a demo and find out which playbooks a pilot would start with.

Book a demo

Or email us at hello@theaishift.biz.